Privacy Policy

This Privacy Policy applies to the CR Vacation Properties website (www.crvacationproperties.com) and governs the collection, usage, and protection of personal information. By using our site, you consent to the data practices described in this policy. We reserve the right to modify this policy, with any changes being promptly updated on this page.

Data collection

We collect various types of personal data to enhance your experience, including but not limited to:

• Personal identification details (name, email address, phone number, home address).
• Billing details needed to confirm a booking. We never see or store full card numbers.
• Stay-related information (arrival/departure dates, preferences, service usage).
• Data provided for marketing preferences, surveys, contests, and promotional offers.

Use of your data

Your personal data is utilized for:

• Completing and managing reservations.
• Providing tailored customer service.
• Inviting and managing guest reviews.
• Conducting marketing activities (with opt-out options).
• Addressing inquiries and service requests.
• Performing analytics and service improvements.
• Ensuring security, fraud detection, and legal compliance.

Bookings and payments

When you book, your booking details are shared with our property-management system so we can reserve your villa.

Payments are made by PayPal or bank transfer, arranged with our team after you book. We never see or store full card numbers.

Analytics and cookies

We use Umami, a self-hosted analytics tool that sets no cookies, to measure page and booking-funnel usage. It does not identify you.

Google Analytics 4 and Google Ads load only cookieless, consent-denied signals until you accept. They set cookies only after you choose "Accept".

You can change your choice at any time with the "Cookie preferences" link in the footer.

Data security

We are committed to protecting your personal information. Access is restricted to authorized personnel, and we implement appropriate security measures against unauthorized access, alteration, disclosure, or destruction.

Data retention

Your personal data is retained as necessary for service provision, legal compliance, dispute resolution, and fraud prevention. Specific retention periods vary depending on the type of data and our business purposes.

Your rights and choices

You have the right to:

• Request a copy of your personal data.
• Update or correct your data.
• Request data deletion or processing restrictions.
• Object to certain data usage.
• Withdraw consent where applicable.
• Request data portability to a third party.

GDPR compliance (for European Union users)

Rights under GDPR

If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation. These include the right to access, rectify, port, erase your data, and the right to restrict or object to our processing of your data. To exercise these rights, please contact us at info@crvacationproperties.com.

Legal basis for processing

We process your personal data based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

Data transfer outside the EU

We may transfer personal data outside the European Union to countries that provide an adequate level of data protection or where we have implemented appropriate safeguards.

CCPA compliance (for California residents)

Your rights under CCPA

If you are a resident of California, you have certain rights under the California Consumer Privacy Act. These include the right to know about the personal data we collect and how it is used, the right to request deletion of your personal data, the right to opt-out of the sale of personal data, and the right not to be discriminated against for exercising these rights.

Requests under CCPA

California residents can make a request regarding their rights under CCPA by contacting us at info@crvacationproperties.com. We will verify your request using the information associated with your account, including email address. Government identification may be required.

Sale of personal data

CR Vacation Properties does not sell personal data of its users and visitors.

Contact information

For any questions or concerns regarding our Privacy Policy, GDPR, or CCPA compliance, please contact us at info@crvacationproperties.com.